Kenya’s First, Unique & Affordable Outsourcing Service.AccessKenya Group’s new Outsource IT service offers customers an entirely new and highly effective concept in the management of IT. The Outsource IT service will give your organisation an advanced, technical and functional edge on the competition with the cost reduction factor.

Outsource IT is an affordable, reliable and exceptional service that provides security policies which are the core concern today and will inevitably boost the future shape of your business.

Outsource IT increases efficiency and focuses on your core business. Our competitive hardware, software, networking and technology infrastructure ensures your business success. The solution is packaged as 6 independent products each forming a building block of a complete managed IT service. The six components of the IT service are:

    * Managed Desktop support – a service which standardizes and supports the entire desktop platform of our customers, upgrading the operating system to windows XP, installing standard applications and centralizing antivirus solutions.

    * Managed Server solution provides the client with an opportunity to have their server set up and managed along industry best standards; the Advanced Server solution implements the Active Directory platform for centralized management of users and security policies customised with customer requirements.

    * Advanced Server Support solution expands the Managed Server Support solution and provides an end to end support service for enterprises’ server infrastructure covering basic hardware support, operating system support, periodic preventive maintenance, installation and management of active directory support all for an affordable monthly fee.

    * The Managed email facility deploys new or upgrades the existing mail facilities to the most modern and efficient programmes, taking care of mail headaches and mobility issues for our clients.

    * Backup Service automatically moves a secure set of customer data to a top-notch remote backup facility with more than 30.2 TB of data capacity that can be accessed remotely over the Internet. Backups will be conducted daily with an option of providing archival services to our clients.

    * Managed Firewall solution which ensures the security of the customer network, coupled with a Virtual Private Network service for secure remote access.

All the above services come guaranteed with a trusted centralized antivirus system and a professional corporate level help desk. The services all offer clients professional service level agreements (“SLAs”), and work seamlessly side by side with existing IT personnel or directly with the Finance or Administration personnel within the clients’ companies.

The Outsource IT solution allows nearly all support to be done remotely across the AccessKenya Internet network or via telephone. This ensures that the problems are resolved quickly and efficiently and inevitably saves the customer both time and money.